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MultilingualBabies Terms & Conditions
Site Terms Of Use
Versión 1.1

Welcome to Multilingual Babies, provided by Olalang Ltd (the “Company”, “we” or “us”). We are pleased to offer you access to online language lessons for familes with children ( “the Service”), subject to these terms and conditions (the “Terms of Service”) and the applicable Company’s Privacy Policy (the “Privacy Policy.“). By accessing and using the Service, you express your consent to, agreement with and understanding of the Terms of Service and the Privacy Policy. If you do not agree with the Terms of Service or the Privacy Policy, do not use the Service.

Purpose
1.1Olalang Ltd provides a Site and a Mobile Application called MultilngualBabies.com that enables users to find and book online language Classes for familes wth chldren .

1.2 These terms of use together with the documents referred to in them set out the terms and conditions governing the use (whether as a guest or a registered user) of the Site and the Mobile Application. In these terms of use the words “We”, “us” and “our” mean MultilingualBabies powered by Olalang Ltd and “you” and “your” refer to the User.

1.3 By using the Site and/or the Mobile Application you signify that you have read, understand and agree to be bound by these terms of use. If you do not agree to abide by these terms of use you should neither use the Site nor the Mobile Application.

1.4 Our Privacy Policy [See 4. Protection and Usage of Information below], which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using the Site and/or Mobile Application , you consent to such processing and you warrant that all data provided by you is accurate.

2.Olalang Ltd Responsibilities

2.1 We have built and will maintain the Site and Mobile Application and maintain a [99%] uptime of the online tools. Insofar as practicable we will endeavour to warn of any planned maintenance and down time in advance.

2.2 We will invest in tools and services to help Users and Teachers use the Site.

2.3 We will operate a service team and feedback centre, both electronic (via email and on Site messages) and over the telephone.

2.4 We will make reasonable endeavours to verify the accuracy of Site content, including the identity of Teachers and references and qualifications of Teachers however we give no warranty as to the accuracy of such matters and in particular those that are downloaded onto the Site as a result of the actions of third parties including Teachers.

2.5 We will use reasonable endeavours to maintain the Site free from viruses or worms but due to the nature of the Internet cannot guarantee this. Users are responsible for having their own Internet security settings in place.

Terms and Conditions of Usage
3.1.Users’ Responsibilities

3.1.1 You must be 18 years old or over.

3.1.2 You must exercise your own judgment when assessing Site information and the suitability of a Teacher to work with. Due to the number of sources and downloading by third parties of information onto the Site, none of the content on the Site can be guaranteed to be complete, accurate or up-to-date. You should therefore not rely on any content on the Site as constituting advice, recommendation or endorsement by us but need to ensure you take the necessary steps to verify matters independently.

3.1.3 You are responsible for your own online security and technical compatibility with the Site and the Mobile Application.

3.1.4 You must report by email any offensive, intrusive, illegal or defamatory material you find on the Site and the Mobile Application.

3.1.5 The Site is to be used only for personal purposes in the case of Students to identify Teachers for your personal benefit and/ or the benefit of your immediate family members, or in the case of Teachers for you to sell educational services as a Teacher to Users registered as Students. Any use of the Site or the Mobile Application for commercial purposes outside this or to induce other Users to leave the services available under the Site or to cut out the use ofOlalang Ltd, the Site and the Mobile Application is prohibited. Without prejudice to any other remedyOlalang Ltd may have against the Teacher or Student any breach or suspected breach of this clause may result in the denial of access to the Site and Mobile Application and the services available thereunder.

3.1.6 Without prejudice to any other remedyOlalang Ltd may have against the Teacher or Student a User who is deemed to be in breach of

3.1.5 above may be denied access to the Site and Mobile Application, be put on a shared blacklist and a note may be added to their profile stating the breach.

3.2.Registration: General

3.2.1 Certain functions of the Site are only available to Registered Users.

3.2.2 You may register as a Registered User giving your name, gender, birthdate, country of residence, city of residence, timezone, contact email, preferred video call service, and phone number and specifying a password.

3.2.3 You must use your real name and must keep your password secret.

3.2.4 We reserve the right to decline to register any person as a Registered User.

3.2.5 You must be the sole user of your account and when you log in and give your password we will assume you are the person giving us instructions.

3.2.6 If you believe your password has been compromised you must let us know at once. You will be liable for the instructions and transactions in your name unless and until you have notified us that your password has been compromised.

3.3 Registration as a Student

3.3.1 In order to become a Student, the User will register on the Site or the Mobile Application and purchase a Pro Subscription or Premium Subscription.

3.3.2 Students will be required to complete their profile information including but not restricted to: name, gender, birth date, profile picture, native languages spoken, location and preferred contact method.

3.3.3 By purchasing a Pro Subscription, the Student commits to take four Classes over a maximum period of thirty days.

3.3.4 By purchasing the Premium Subscription , the Student can book unlimited lessons over a maximum period of three hundred and thirty days.

3.4 Registration as a Teacher

3.4.1 In order to become a Teacher, the User will register on the Site or the Mobile Application and take a Teacher Pack.

3.4.2 Teachers will be required to complete their profile information including but not restricted to: name, gender, birth date, profile picture, native languages spoken, location and preferred contact method.

3.4.3 A member of theOlalang Ltd team will then contact the User and submit to the User a Teacher questionnaire to complete and submit. If the User matches the required criteria, theOlalang Ltd team will confirm his/her admission as a Teacher.

3.4.4 Teachers will be required to list on the Site and the Mobile Application their available days and hours to teach via their personal calendar.

3.4.5 By taking a Teacher Pack, the Teacher commits to give four Classes over a maximum period of thirty days.

3.5 Variation

3.5.1 We may restrict the number of profiles a user may view and /or the number of booking requests a User may send, within certain periods at our sole discretion.

3.5.2 We can monitor, edit and remove User information at any point and without notice.

3.5.3 We can suspend or terminate any User and block certain IP addresses to protect our service, at any time and without giving notice or reasons.

3.5.4 We can vary the Site features and terms at any point and without notice.

3.5.5 Any changes in these terms of use will be posted online and a summary of changes will be included in the change history section at the end of the document.

We will endeavour to notify Users who are registered as Students or Teachers by email 30 days before the changes take effect.

Protection and Usage of Information
4.1.Privacy

4.1.1 We will keep your personal information confidential and only give it to others:

for the purposes explained when you registered

if you ask us to or give your permission for us to

if we have to by law, or the law allows it and it is in the public interest

4.1.2 We as Data Controller may use your information for statistical analysis, to develop and improve our products, to update our records, to identify products which might interest you, to keep you informed about your account and to conduct market research.

4.1.3Olalang Ltd will not sell your email address or use it for a commercial purpose outside of these terms of use.

4.1.4 We record all requests for web pages or forms from the Site, including the date and time and the IP address or the User. This information is used to analyse traffic, and investigate use and abuse of the Site.

4.1.5 We may also store information about you using cookies. When you visit the Site we send these to your personal computer or other access device. They allow the Site to keep track of your logged-in status, number of visits to a certain page etc. You can delete these cookies, but this will result in your having to re-enter data.

4.1.6 We do not handle or store customer payment card details and are not PCI compliant.

4.2.Intellectual Property Rights

4.2.1 TheOlalang Ltd name and logo is the property ofOlalang Ltd Ltd and may not be copied or distributed without our prior written consent.

4.2.2 In the event of a Teacher cancelling a Class the Student will not be charged and the Class will not be deducted from the Pro Subscriptionor Premium Subscription that has been purchased.

4.2.3 Users may not print off copies or download extracts, of any page(s) from our site or fromOlalang Ltd Blackboards for personal use.

4.2.4 If you print off, copy or download any part of our site orOlalang Ltd Blackboards in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

4.2.5 You must not use any part of the content on our site or theOlalang Ltd Blackboards for commercial purposes without obtaining a licence to do so from us or our licensors.

Liabilities
5.1Olalang Ltd is liable only for foreseeable loss or damage arising directly out of our own breaches of these terms of use,our terms of booking, our negligence or wilful misconduct up to a maximum of the amount of any fees you have paid to us in the 12 months immediately preceding the date on which your cause of action, if any, arose.

5.2 We shall not be liable for any loss or damage arising from either any error or inaccuracy in statements made on the Site by you or any other User, by any Student or Teacher about themselves (including any details of qualifications posted by them) or any negligence, breach of contract, misrepresentation or wilful misconduct connected to the use of the Site or the sale of educational services by any User.

5.3 We shall not be liable for any indirect, special or consequential loss or damage arising out of or in consequence of lost data, lost profits, damage to goodwill or business interruption, any delay or failure to perform our own obligations under this policy due to circumstances beyond our own reasonable control.

5.4 We shall not be liable for any copyright claim regarding the content used by the Teacher during the Class .

5.5 Teachers are not employees ofOlalang Ltd and are responsible for their own conduct and behaviour both on and off the Site and Mobile Application.

5.6 Under no circumstances will a Student pay or Teacher accept money from a Student in exchange for the Teacher teaching a Student whether as a result of Classes booked on the Site or otherwise.

5.7 Any User not abiding by 5.6 above will be excluded from the Site & Mobile Application.

5.8 All prices related to the Service are subject to change byOlalang Ltd at any time, without notice and without liability to you.Olalang Ltd does not provide price protection or refunds in the event of a price drop or a promotional offering.

General
6.1.Governing Law and Jurisdiction

6.1.1 These terms of use are governed by and construed in accordance with the laws of England.

6.1.2 The courts of England have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these terms of use or their subject matter (including non-contractual disputes or claims).

6.2.Severability

6.2.1 If any provision (or part of a provision) in these terms of use is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions in these terms shall remain in force.

6.2.2 If any invalid, unenforceable or illegal provision in these terms of use would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the parties.

Promotions
7.1 The Company, other Olalang Ltd entities and certain third parties may from time-to-time place advertisements or present promotional offers and materials on or through the Service. Your participation in any promotion or offer is subject to the applicable rules associated with the promotion. Your dealings with other entities or third parties and your participation in third party promotions or offers that are advertised or presented on the Service are solely between you and such third party. Please note that you must be at least 18 years of age to participate in any promotion or offer that is in connection with or related to the Service in any way. YOU AGREE THAT THE COMPANY WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS THE RESULT OF ANY SUCH DEALINGS OR AS THE RESULT OF THE PRESENCE OF SUCH ADVERTISERS ON THE SERVICE..

8 .Charges and Billing.

8.1 Agreement to Pay. All users of the Service must first agree to these Terms of Service and complete a payment authorization, and a Purchase Terms and Conditions (“Purchase Terms”). You agree to pay for all MultilingualBabies.comContent that is not obtained by means of a promotional code or which is not offered to you by the Company for free.

8.2 Refund Policy. After seven (7) days from the purchase date of the Course, payments are non-refundable. Any refunds that Company should be made in your benefit, will be accredited on the credit card or payment instrument you designate when you first make a purchase or incur a charge on the Service in accordance to the Section 6.4 of this Agreement.

8.3 Termination. The Company reserves the right to terminate your MultilingualBabies.comAccount and/or your access to the Service for violation of the Terms of Service. Should your MultilingualBabies.commembership and subscription(s) to the Service be terminated, all fees and charges are nonrefundable.

8.4 Credit Card and Financial Transactions. You may be asked during the registration process to provide your credit card or bank account information (your “payment instrument”). As a user of the Service, you agree that your credit card will be charged, or your bank account debited, the applicable fees and any sales tax and any other charges you may incur in connection with your use of the Service. Except as stated herein, all fees and charges are nonrefundable. In the event you use your credit card to make purchases on the Service, we may, in our discretion, post charges to your credit card individually or may aggregate your charges with other purchases you make on the Service. You agree to pay all amounts due pursuant to the Purchase Terms and to maintain adequate funds or credit balances on your payment instrument to satisfy all amounts due to the Company. In addition, you are responsible for keeping your MultilingualBabies.comAccount confidential and you will be responsible for any charges that are incurred by any person through your MultilingualBabies.comAccount. All charges will be billed to the payment instrument you designate when you first make a purchase or incur a charge on the Service. Any bank fees or charges incurred on your payment instrument by your credit firm or bank are your responsibility. If any of your billing information changes, you must update that information by contacting an advisor or Company’s representative, using the number that appears in our website or your learning platform by means of the “Contact Us” link. By providing information of your credit card, bank account or any other payment method to the Company, you are acknowledging and agreeing that we may keep your credit card and/or bank account information on file until your MultilingualBabies.comAccount is closed and as stated in the Privacy Policy, unless you make a request to MultilingualBabies.com customer support that your credit card information be removed, in which case it will be removed as stated in the Privacy Policy. By providing your payment instrument information to the Company, you agree that you will consult the terms and conditions that are imposed by your financial institution for notification requirements and limitations on your liability for loss, theft or unauthorized use of your payment instrument. You agree that you, and not Olalang Ltd or its Affiliates, will be solely responsible for the payment of all amounts billed to your credit card by unauthorized third parties. You agree that you will not provide any payment instrument information for any credit card and/or bank account that is not issued in your name.

Taxes. Purchases from the Service may include sales tax or value added tax (where applicable) and such tax will be based on the best available address information. In such cases, the tax rate in effect at the time purchases are made on the Service will apply. If the applicable sales tax rate changes before the applicable purchases have been completed, the new tax rate, effective at the time of completion of purchase on the Service, will apply. Other product and service limitations and disclaimers may apply. You will be solely responsible for paying all such taxes.
Right to Change Prices. TAll prices related to the Service are subject to change by the Company at any time, without notice and without liability to you. The Company does not provide price protection or refunds in the event of a price drop or a promotional offering.



Definitions
10.1 Class, Classes: means a one-to-one tutoring lesson of a minimum of fifteen minutes, delivered via the embeddedOlalang Ltd video conference system.

10.2 Mobile Application: means the IOS and AndroidOlalang Ltd Mobile Applications.

10.3Olalang Ltd: the companyOlalang Ltd Ltd and its Site and Mobile Application.

10.4Olalang Ltd Blackboard,Olalang Ltd Blackboards: means an editable support for Teachers and Student to exchange and compare notes.

10.5 Quality Seal: means a label that reflects the high value and experience of a Teacher.

10.6 Registered User: a person who has completed registration; providing their name, gender, birthdate, country of residence, city of residence, timezone, contact email, preferred video call service, and phone number and setting up a password and agreeing to this Site usage policy.

10.10 Site: means the website on the domain https://www.multilingualbabies.com/.

10.8 Student, Students: means a User registered to take Classes on theMultilingualBabies site and Mobile Application.

10.9 Pro Subscription: means a Monthly Subscription of four Classes that the Student can take over a maximum period of thirty days.

10.10 Premium Subscription : means an access to book unlimited lessons every month , over a maximum period of three hundred and thirty days.

10.11 Teacher, Teachers: a User who is offering educational services on the Site or applying to do so. A Teacher can be referred to as Teacher on the Site and Mobile Application.

10.12 Teacher Pack: means a Monthly Subscription of four Classes that the Teacher commits to give over a maximum period of thirty days.

10.13 User, Users: any person who uses the Site.

Terms of Booking (“Booking Terms”)

10.14 Multilingual Puppet : a puppet that is included with the subscription as didactic material. Please review Delivery Terms to find out more .

Introduction
These Booking Terms apply to the Student and Teacher who have been brought together through the Site and cover all teaching activities between the Student and Teacher thereafter.

Olalang is responsible for its own actions only and takes no responsibility for the actions of the Student or the Teacher.

Minimum System Requirements
2.1 Usage of MultilingualBabies site

The requirements for video calls are but are not limited to:

Internet Browser

Make sure you are using the latest version of Chrome or FireFox.

Bandwidth requirements

Make sure you use a standard broadband modem and not a mobile modem since it will not allow you to do the video chat.

Please check your connection before starting your online lesson.

Below are the Internet download speed recommendations per stream:

3.0 – 5 Megabits per second – Recommended for SD quality
10.0 Megabits per second – Recommended for HD quality
25 Megabits per second – Recommended for Ultra HD quality
Your minimum bandwidth speed should be of 10.0 Mbps (Megabits per second) – Recommended for HD quality. If in doubt, please run a bandwidth test at http://speedtest.net.

The User should be aware that the use of the App and WebSite may impact your data usage or the charges to which you are subject under your mobile phone contract.

Camera

Before making a video call, we recommend that you check that your webcam is working correctly.

Make sure that the right camera is selected
Make sure the camera work in a google’s webrtc demo: https://apprtc.appspot.com
Make sure the camera work in Skype or Photobooth
Hardware

Your computer will also need to meet the following hardware requirements:

CPU: 1 GHz (Minimum) , At least 1.8 GHz (Recommended)

Graphics Card: 32MB (Minimum), At least 64 MB (Recommended)

Memory: 256 MB, At least 512 MP (Recommended)

Video specifications

Video resolutions — browsers:
1280 x 1020
640 x 480
320 x 240
VP8 video format (the WebRTC standard)
Additional recommendations

Headsets with microphone for improved sound quality and privacy
USB echo-canceling speakers for meeting room environments
A high-quality or HD webcam, a microphone and speakers (built-in or external headset with microphone).
If using windows, a DirectX 9.0C compatible video card.
2.2 Usage ofOlalang Ltd Mobile Application

The requirements for calls or video calls are but are not limited to:

OS:

the latest OS version (IOS 8 or above) or the latest Android version (Android 9 or above).

Internet Browser

Make sure you are using the latest version of Google Chrome or FireFox.

Bandwidth requirements

Make sure you use a standard broadband modem and not a mobile modem since it will not allow you to do the video chat.

Please check your connection before starting your online lesson.

Your minimum download speed should be of 10.0 Mbps (Megabits per second) – Recommended for HD quality. If in doubt, please run a bandwidth test at http://speedtest.net.

The User should be aware that the use of the App and WebSite may impact your data usage or the charges to which you are subject under your mobile phone contract.

Camera

Before making a video call, we recommend that you check that your webcam is working correctly.

Make sure that the right camera is selected
Make sure the camera work in a google’s webrtc demo: https://apprtc.appspot.com
Make sure the camera work in Skype or Photobooth
Video specifications

Video resolutions — browsers:
1280 x 720
640 x 480
320 x 240
Video resolutions — mobile (iOS/Android):
Customizable
VP8 video format (the WebRTC standard)

Additional recommendations
Headsets with microphone for improved sound quality and privacy
USB echo-canceling speakers for meeting room environments
A high-quality or HD phone camera
Booking Terms
On using the Site or Mobile Application to book a Class with a Teacher, the Student creates an agreement with the Teacher to provide a Class by call or video call.

3.1 Students who are registered withOlalang Ltd may book Classes on the Site.

3.2 Students are advised that a Class cannot be booked less than 24 hours its due start time.

3.3 Students will be required to find a Teacher on the Site and pick an available time slot in that Teacher’s calendar. Both the Student and the Teacher will then receive notification of the pending Class via email and via a notification in their respective dashboard page. One email will be sent two hours before the Class start time.

3.4 Both the Teacher and the Student will then have to confirm the Class within a period of up to forty-24 hours before the start of the Class. During this time, the selected time slot will be reserved in the Teacher’s calendar.

3.5 While the Class is not validated, it will be shown as Pending in both the Student and Teacher Dashboard page. If the Class is confirmed by both the Student and the Teacher during that period, it will be considered as a Booked Class.

3.6 A Booking creates an agreement between the Teacher and the Student for the Teacher to provide and for the Student to attend a Class at the time unless it is cancelled in accordance with section 4 and subject to the other terms set out in these Booking Terms.

3.7 The Student and Teacher agree to useOlalang Ltd and the Site and or Mobile Application for all future teaching activities between them.

3.8 The minimum bandwidth download speed in order for both the Teacher and the Student to do an online tutoring Class must be of 10.0 Mbps (Megabits per second) and above. Both the Teacher and the Student will need to do a broadband speed verification and indicate their bandwidth download speed on the Blackboard before the start of each Class.

3.9 Classes will not be reimbursed if either the Teacher or the Student or both failed to match the bandwidth speed requirements stated in 3.8.

Cancellation
A Booking may be cancelled on the Site, terminating the agreement to provide a Class made between Student and Teacher. Both parties will be emailed immediately byOlalang Ltd.

4.1 Cancellation Policy for Students

4.1.1 A Student can cancel a Booking on the Site up to two hours before the Class starts. The Teacher will be notified on theOlalang Ltd dashboard page and emailed immediately byOlalang Ltd.

4.1.2 Cancellations on the Site or on the Mobile Application made at least two hours before the class start time will receive a full refund.

4.1.3 Cancellations on the Site or on the Mobile Application made less than two hours before the Class start time will not be refunded.

4.1.4 If a Student does not show up for a booked class, the class will not be refunded.

4.1.5 Cancelled slots are immediately available and can be booked up to two hours and thirty before the Class start time.

4.1.6 If a Student makes three Cancellations within less than 24 hours,Olalang Ltd reserves the right to charge the Student one Class.

4.2 Cancellation Policy for Teachers

4.2.1 The Teacher may cancel a Class on the Site giving reasons to the Student, if the Teacher is unable to make the time. The Student will be emailed or notified immediately.

4.2.2 In the event of a Teacher cancelling a Class the Student will not be charged and the Class will not be deducted from the Pro Subscriptionthat has been purchased.

4.2.3 Cancelling by phone conversation or SMS with the Teacher will not constitute an effective cancellation of the Class sinceOlalang Ltd may not be aware of it, or able to verify that it was made in the event of a dispute.

4.2.4 Classes cannot be cancelled after they have started.

4.2.5 If a Teacher cancels three Classes or more less than two hours before their start time,Olalang Ltd reserves the right to exclude the Teacher from the Site and Mobile Application.

4.2.6 If a Teacher does not show up for a booked class, the class will not be charged.

4.2.7 If a Teacher does not show up up to the amount of three Classes,Olalang Ltd reserves the right to exclude the Teacher from the Site and Mobile Application.

Payment Terms
5.1 Payment is made by the Student toOlalang Ltd when the Student purchases a Pro Subscriptionon the Site or Mobile Application.

5.2 When purchasing a Pro Subscription, the User will payOlalang Ltd in full via Paypal or any alternative payment method detailed on the Site and Mobile Application.

5.3Olalang Ltd is not responsible for payment processing although it will endeavour to assist with communication and dispute resolution if necessary.

5.4 Olalang Ltd do not store customer credit card details.

5.5 A Class will be deemed to have taken place satisfactorily as agreed if neither the Teacher nor the Student raises an issue within 24 hours of the end of the Booking.

5.6 Teachers will normally be paid byOlalang Ltd within thirty working days after the fourth Class of the Teacher Pack has been completed.

5.7 Details of Bookings and payments are available from the “Edit Profile Settings” tab of the User’s Dashboard page.

5.8 Students can use promotional vouchers on the Site or Mobile Application however these Booking Terms continue to apply in all other respects.

5.9 Students that use promotional vouchers on the Site or Mobile Application and cancel a Class will not receive any refund.

Student Responsibilities
6.1 The Student is responsible for complying with the Terms of Use which they agreed on registration and, in particular must:

6.2 Be of legal age, and be in a capacity to agree to these Booking Terms.

6.3 Provide accurate, current and complete information about themselves.

6.4 Maintain the security of their password and identification.

6.5 The Student needs to make sure to have sufficient credits available in the Pro Subscriptionin order to book a Class.

6.6 The Student must book a Class up to 24 hours before its start time. The Student will not be able to book a Class after this period of time.

6.7 The Student needs to make sure the Booking includes full contact information and that they have given sufficient details to enable the Teacher to prepare the Class.

6.8 The Student is responsible for making sure to use a broadband connection of 10Mbs (10 Megabits per second) or above for each Class.

6.9 If the Class does not happen, the Student is responsible for informingOlalang Ltd within 24 hours and raising an Issue. The Issue will be investigated and during such investigation the Class will not be deducted from the Pro Subscriptionor Premium Subscription that the Student has purchased. It will only be deducted if the Class did not happen as a result of actions or omissions by the Student.

6.10 If the Class does not happen, the Student is responsible for informingOlalang Ltd within 24 hours and raising an Issue.

The Issue will be investigated and during such investigation the Class will not be deducted from the Pro Subscriptionthat the Student has purchased. It will only be deducted if the Class did not happen as a result of actions or omissions by the Student.

6.11 Students are responsible for evaluating a Teacher and ensuring that the Teacher is suitably knowledgeable and qualified to work with them.

6.12 The Student shall not disintermediateOlalang Ltd and agrees to useOlalang Ltd and its Site or Mobile Application to book any and all Classes with the Teacher.

6.13 The Student accepts thatOlalang Ltd is responsible for promoting the Teacher’s advertised availability and providing communication & payment under these booking Terms but is not responsible for the Teacher’s conduct or ability or qualifications to teach.

6.14 The Student accepts that the Teacher is engaged to provide language tuition by a Class and not to deal with any other matter or complete other tasks on behalf of the Student.

6.15 The Student accepts that for every three cancellations made within less than 24 hours,Olalang Ltd reserves the right to charge the Student one Class

Teacher Responsibilities
7.1 The Teacher commits to accept or decline a class invitation within 48hs otherwise wiil be banned from the platform.

7.2 The Teacher is responsible for keeping their diary of availability as up to date as practicable.

7.3 Teachers are entitled to decline a Class up to two hours before its proposed start time.

7.4 Teachers are solely responsible for the content of their Classes.

7.5 Teachers are advised to provide Students with all the content and material that they consider necessary for the Class in theOlalang Ltd Blackboards. Any material the Teacher transmits to the Student is considered non-confidential and non-proprietary.Olalang Ltd will have no obligations with respect to such material, except for information that identifies the Teacher personally, which is protected byOlalang Ltd’s Privacy Policy.

7.6 The Teacher is responsible for making sure to use a broadband connection of 10Mbs (10 Megabits per second) or above for each Class.

7.7 The Teacher is responsible for ensuring they are able to meet their obligations with regard to Bookings and meet the Student by video call on time and fully prepared for the Classes.

7.8 The Teacher accepts that they are responsible for their personal and professional behaviour on and off the Website and during Classes and as regards any other interaction with Users.

7.9 The Teacher agrees to behave in accordance with generally applicable standards of professional behaviour and to comply with theOlalang Ltd Teacher Terms.

7.10 The Teacher is responsible for raising an Issue withOlalang Ltd if the Student is not present at the video call service at the Booked Class time, if the arrangements for the Class are not suitable, or where there is any other behaviour that is inappropriate. Issues should be raised as soon as practicable, and not later than 24 hours after the Class time.

7.11 The Teacher must confirm or cancel the student booking within up to 24 hours after the booking was made. Should the Teacher not follow the rules of Class Cancelling and Booking,Olalang Ltd reserves the right to exclude the Teacher from the Site and Mobile Application.

8.Olalang Ltd Responsibilities

Olalang shall:

8.1 Provide the Site and Mobile Application which allows Students to find Teachers who are native speakers and can provide a language Class.

8.2 Use reasonable steps to verify the identity of the Teachers via a dedicated Teacher questionnaire.

8.3 Arrange the collection of the funds when Pro Subscriptionor Premium Subscription are made.

8.4 Immediately communicate pending, confirmed Bookings and Cancellations to the Student and Teacher via email or mobile notification.

8.5 Pay the Teacher within 60 working days of the occurrence of the fourth Class from a Pro Subscriptionprovided no Issue has been raised by the Student in respect to all of those four Classes.

Further Purchases
9.1 The Student and Teacher confirm they will in no way try to undercut, transact independently or otherwise disintermediateOlalang Ltd. Such behaviour will be apparent toOlalang Ltd and will result in the Student being required to pay fees on all independent bookings with the possibility of being blacklisted from future Site or Mobile Application use. Similarly the Teacher may be blacklisted from future Site or Mobile Application access and use.

9.2 Further purchases of lessons between a Student and a Teacher who were introduced through the Site or Mobile Application byOlalang Ltd are subject to these Booking Terms and the Users are jointly liable for any commissions due toOlalang Ltd (and VAT thereon) that have been avoided by not booking throughOlalang Ltd.

Liabilities
10.1Olalang Ltd’s liability to a Student is limited to foreseeable loss or damage arising directly out of our own breaches of these Booking Terms, our negligence or wilful misconduct up to a maximum of the amount of any fees that Student has paid to us in the 12 months immediately preceding the date on which the Student’s cause of action, if any, arose.

10.2Olalang Ltd’s liability to a Teacher shall be limited to the amount we have agreed to pay that Teacher pursuant to paragraph 5.7.

10.3Olalang Ltd shall not be liable for any loss or damage arising from either any error or inaccuracy in statements made on the Site by any User and whether Student or Teacher about themselves (including any details of qualifications posted by them) or any negligence, breach of contract, misrepresentation or wilful misconduct connected to the use of the Site or the sale of educational services by any User.

10.4Olalang Ltd shall not be liable for any indirect, special or consequential loss or damage arising out of or in consequence of lost data, lost profits, damage to goodwill or business interruption, any delay or failure to perform our own obligations (whether under these booking Terms or the Site Terms of Use) due to circumstances beyond our own reasonable control.

10.5Olalang Ltd shall not be liable for any copyright claim regarding the content used by the Teacher during the Class.

10.6 Teachers are not employees ofOlalang Ltd and are responsible for their own conduct and behaviour both on and off the Site and Mobile Application. In no circumstances willOlalang Ltd be responsible for the conduct and behaviour of Teachers or Students whether on or off the Site and Mobile Application.

10.7 All prices related to the Service are subject to change byOlalang Ltd at any time, without notice and without liability to you.Olalang Ltd does not provide price protection or refunds in the event of a price drop or a promotional offering.

General
11.1 Governing Law and Jurisdiction

11.1.1 The Booking Terms are governed by and construed in accordance with the laws of England.

11.1.2 The courts of England have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Booking Terms and their subject matter (including non-contractual disputes or claims).

11.2.Severability

11.2.1 If any provision (or part of a provision) in these booking Terms is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions in these terms shall remain in force.

11.2.2 If any invalid, unenforceable or illegal provision in these Booking Terms would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the parties.

Definitions
12.1 Booking, Bookings, Booked Class: a language class that has been booked in accordance with paragraph 3 above.

12.2 Cancellation: a booked class that has been validly cancelled in accordance with paragraph 3 above.

12.3 Class, Classes: means a language tutoring class of a minimum of fifteen minutes, delivered via the embedded Olalang Ltd video conference system.

12.4 Issue: a problem with the satisfactory provision of a Class as agreed in a Booking raised by either Teacher or Student to Olalang Ltd.

12.5 Mobile Application: means the IOS and Android Olalang Ltd Mobile Applications.

12.6 Olalang Ltd: the company Olalang Ltd and its Site and Mobile Application.

12.7 Olalang Ltd Blackboard,Olalang Ltd Blackboards: means an editable support for Teachers and Student to exchange and compare notes.

12.8 Olalang Ltd Teacher Terms: terms of usage of theMultilingualBabies site and Mobile Application for Teachers.

12.9 Profile Settings: means the section on theMultilingualBabies site and Mobile Application where the User can update his or her personal information.

12.10 Registered User: a person who has completed registration; providing their name, gender, birthdate, country of residence, city of residence, timezone, contact email, preferred video call service, and phone number and setting up a password and agreeing to this Site usage policy.

12.11 Site: means the website on the domain https://www.multilingualbabies.com/.

12.12 Student, Students: means a User registered to take Classes on the MultilingualBabies site and Mobile Application.

12.13 Pro Subscription: means a Monthly Subscription of four Classes that the Student can take over a maximum period of thirty days.

12.14 Premium Subscription: means an access to book unlimited lessons every month , over a maximum period of three hundred and thirty days.

12.15 Teacher Pack: means a package of four Classes that the Teacher commits to give over a maximum period of thirty days.

12.16 Terms of Use: the terms on which Users may use the Site and Mobile Application, agreed by the Users on registration as may be amended from time to time.

12.17 User, Users: any person who uses the Site.

“OLALANG” is a EU registered trade mark of Olalang Ltd limited.